We’re looking for a DIGITAL INCLUSION OFFICER for 16 hours per week.
Location: CETMA Site TBC but either Swansea or Llanelli
Main purpose of job The Digital Inclusion Officer will mainly work on CETMA’s His Majesty’s Courts and Tribunal Service which provide digital inclusion support to people who need help with completing online government forms.
They will also Support CETMA staff, volunteers and project participants with all aspects of Digital Inclusion, helping to bridge the digital divide. They will be expected to play a team role in the delivery of CETMA projects and contracts where Digital Inclusion is involved. Pay is above NMW.
More information His Majesty’s Courts and Tribunal Service We have partnered with We Are Digital in order to provide assistance to individuals living in Wales who may be struggling with the online world of filling forms in digitally. If someone requires any assistance with things such as universal credit appeal, divorce claims, and Personal independence Payment appeals.
Online Centres Network (OCN) CETMA is part of the Online Centres Network (OCN), our Centre ID is 8000352, as a Network member we have committed to:
• Offer free or low cost internet access along with the help and support people need to use it, and meet the OCN’s Quality Promise to provide a friendly welcome, guidance on how to find and use Public Services and advice on what to do next.
• We also have to help at least three people to get online each month.
Data Bank Project We are working with the Good Things Foundation to end data poverty by helping adults who are suffering from it. Data Poverty is described as “individuals, households or communities who cannot afford sufficient, private and secure mobile or broadband data to meet their essential needs”. We help clients with an unlocked mobile on 02, Vodaphone and 3 by providing them with data.
For information on applying or for queries please email info@cetma.org.uk. Closing date is 28th February 2025