Each product will explain in detail what your money will provide if you choose to pay it forward.
£10.00
Help someone access the support they’re entitled to. Your £10 Pay It Forward donation covers the cost of helping a person who can’t afford guidance with benefit forms, online accounts, and navigating government services. You’re ensuring no one is left behind simply because they can’t pay.
Applying for benefits can be overwhelming. Especially for people who struggle with digital skills, have limited access to technology, or simply don’t understand the complex questions being asked. Our team supports individuals by guiding them through the process step by step: helping them understand the forms, navigate the government website, and create the online accounts they need.
While we cannot provide legal advice, we can offer clarity, patience, and practical support. As more essential services move online, many people are being left behind. That’s where we step in, helping to bridge the digital divide so no one has to face these challenges alone.
We ask for a minimum £10 donation from people using this service to help cover the time, staff, and overheads involved. But the reality is that some individuals simply cannot afford even this small amount. And yet, they are often the people who need our help the most.
By choosing to Pay It Forward, you’re covering the cost for someone who has no means to pay. Your generosity ensures that no one is turned away, and that those facing hardship still receive the support that could be a lifeline. You will help them access the benefits they’re entitled to and easing the pressure during difficult times.
Your £5 contribution directly covers the cost of helping someone who cannot afford support with their benefit forms. This includes guiding them through the online application process, helping them understand the questions being asked, setting up government accounts, and navigating digital systems that many people find overwhelming. Your donation fills the gap when someone desperately needs help but has no means to pay, ensuring they still receive patient, one‑to‑one support from our team.
More and more essential services have moved online, and for many people, that shift has created a barrier they simply cannot cross alone. Those with limited digital skills, low confidence, learning difficulties, or mental health challenges often find benefit forms confusing and stressful. Without support, they risk missing out on the financial help they’re entitled to. This service exists to make sure no one is left behind, but it also requires staff time, resources, and overheads. We can’t provide everything free of charge, even though we wish we could, which is why Pay It Forward is so important.
When you choose to Pay It Forward, you’re giving someone the chance to access support that could genuinely change their situation. You’re helping a person who has no money to spare receive guidance that might unlock vital benefits, reduce stress, and restore a sense of dignity. Your generosity means we can say “yes” to those who need us most, even when they can’t afford the minimum donation. It’s a simple act with a powerful ripple effect. One that ensures no one faces these challenges alone.
To protect the dignity and privacy of the people we’ve supported, we have changed the names below.
