CETMA Llanelli is welcoming new volunteers to support the running of its community shop and Community Fridge, two essential services that help local people access affordable goods, reduce food waste, and feel connected to a supportive community. These services are at the heart of CETMA’s mission, and volunteers play a vital role in keeping them running smoothly.
The community shop provides low cost items and a friendly, welcoming space for anyone who needs it. Volunteers help greet customers, use the till, keep the shop tidy, and offer support to anyone who walks through the door. On Community Fridge days, volunteers assist with putting food out, maintaining a clean and safe area, and explaining how the fridge works to new visitors. The fridge is a simple but powerful project, reducing waste, supporting households, and encouraging people to take what they need without judgement.
The role is flexible and suitable for people of all ages, backgrounds, and experience levels. CETMA is proud to be a safe space for everyone, including people who may be rebuilding confidence, returning to work, exploring new skills, or simply looking for a place where they feel valued. Whether someone is experienced in retail or completely new to volunteering, the team provides guidance, encouragement, and a warm welcome.
Some days in the shop are quiet and relaxed, giving volunteers time to chat, organise stock, or simply be an extra pair of hands so the shop doesn’t need to close if staff step away. Other days are busy and fast‑paced, with a steady flow of customers, fridge users, and unexpected tasks. This variety makes the role rewarding, engaging, and ideal for anyone who enjoys learning on the go.
CETMA also welcomes volunteers who feel comfortable supporting with social media updates, photography, or community engagement. These tasks are optional but can be a great opportunity for people who want to build digital skills or explore creative roles.
Why volunteer with CETMA?
Volunteering at CETMA offers more than just experience, it offers belonging. Volunteers gain:
- Retail and customer service experience
- Confidence in using a till and handling money
- Experience working with the public
- A supportive environment to grow at their own pace
- A chance to make a real difference in the community
- A friendly team who values every contribution
- A safe, inclusive space where everyone is respected
For many volunteers, CETMA becomes a stepping stone into employment, education, or new opportunities. For others, it becomes a place to meet people, build routine, and feel part of something meaningful.
Who makes an ideal volunteer?
CETMA welcomes volunteers who are:
- friendly, approachable, and patient
- reliable with timekeeping
- comfortable greeting customers
- willing to help with cleaning and tidying
- calm under pressure on busy days
- happy to work independently during quiet periods
- open to learning new skills
- optionally confident with social media
No experience is required, just kindness and a willingness to help.
A message from Keith Evans‑Hurley, Director and Office Manager
“CETMA has always been about people, supporting them, welcoming them, and giving them a place where they feel safe and valued. Our volunteers are at the heart of everything we do. Whether it’s helping someone at the till, explaining how the Community Fridge works, or simply offering a friendly hello, every volunteer makes a real difference. We’re proud to be a safe space for people from all backgrounds, and we’d love to welcome more volunteers into our team.”
Anyone interested in joining the team can contact llanelli@cetma.org.uk with their availability and a short introduction.